Contact Information
Business Address
3260 Gorham Ave
Suite 41325
Minneapolis, MN 55426
USA
Business Hours
Monday – Friday, 9:00 AM – 5:00 PM (Central Time). Closed weekends & US federal holidays.
How Can We Help?
Whether you ordered on opiona.com or our Etsy shop, we're here for questions about orders, personalization, shipping and returns. Email us at [email protected] with your order number; we usually reply within one business day.
Common Questions
- Personalization: type the name or text in the personalization field on the product page. For anything beyond that, email us before you order.
- Order status: every piece is handmade to order and ships within 4–6 business days from Minneapolis, MN. You'll get a tracking number by email when it ships.
- Returns: see our Returns & Refunds policy.
- Digital downloads: after purchase, sign in and visit My Orders to download your files.
- Etsy orders: for purchases made on Etsy, please contact us through Etsy messages for the fastest response.
More answers in our Help Center.