• Personalized with your name, initial or words
  • Handmade to order · ships in 4–6 business days
  • 925 sterling silver · 18K gold & rose gold finishes
Track Order Help Center

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Contact Opiona — Order & Personalization Help

Contact Opiona for help with orders, personalization, shipping and returns. Email [email protected]; we reply Monday to Friday.

Contact Information

mail
business

Business Address

3260 Gorham Ave
Suite 41325
Minneapolis, MN 55426
USA

Business Hours

Monday – Friday, 9:00 AM – 5:00 PM (Central Time). Closed weekends & US federal holidays.

How Can We Help?

Whether you ordered on opiona.com or our Etsy shop, we're here for questions about orders, personalization, shipping and returns. Email us at [email protected] with your order number; we usually reply within one business day.

Common Questions

  • Personalization: type the name or text in the personalization field on the product page. For anything beyond that, email us before you order.
  • Order status: every piece is handmade to order and ships within 4–6 business days from Minneapolis, MN. You'll get a tracking number by email when it ships.
  • Returns: see our Returns & Refunds policy.
  • Digital downloads: after purchase, sign in and visit My Orders to download your files.
  • Etsy orders: for purchases made on Etsy, please contact us through Etsy messages for the fastest response.

More answers in our Help Center.

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