Opiona Privacy Policy

Privacy Policy

This policy explains how Opiona ("we", "us") collects and uses personal information when you visit opiona.com or purchase from us. By using our site, you agree to this policy.

Last updated: July 2026

Information We Collect

• Account & order info: name, email, shipping address, order history
• Payment info: processed securely by our payment provider — we do not store full card numbers
• Communications: messages you send us about custom orders or support
• Technical data: IP address, browser type, pages visited (via cookies and analytics)

How We Use Information

• Process and fulfill orders (physical shipping and digital delivery)
• Provide customer support and custom order coordination
• Send transactional emails (order confirmations, shipping updates)
• Improve our website and product offerings
• Comply with legal obligations

Sharing Information

We do not sell your personal data. We share information only with service providers who help us operate (shipping carriers, payment processors, email delivery) and when required by law.

Cookies

We use cookies for session management, preferences, and site analytics. See our Cookie Policy for details. You can manage cookies in your browser settings.

Your Rights

Depending on your location (including California and other US states), you may have rights to access, correct, delete, or opt out of certain data uses. Contact us to submit a request.

Children

Our site is not directed to children under 13. We do not knowingly collect data from children.

Changes

We may update this policy periodically. Material changes will be posted on this page with an updated date.